Zoho Implementation

Transform Your Business Process with Zoho Logo Solutions

Streamline operations and boost efficiency with Zoho solutions tailored to transform your business processes.

Zoho Service

Transform Your Service Operations with Zoho Logo Service Solutions

Enhance service operations with Zoho's powerful solutions for streamlined processes.

Your Zoho Registered Partner

Zoho Creator empowers businesses with its low-code platform, enabling quick and flexible app development. As India’s leading Zoho Creator partner, Ceiyone provides expert deployment and support, backed by extensive experience and a business fully powered by Zoho.

Create and Automate Service Workflows to Drive Tangible Results

Automate service workflows with Zoho to improve efficiency and achieve results.
Zoho Desk is a help desk software that automates workflows, manages support tickets, and tracks key service metrics for efficient customer support.
Zoho Assist is a remote support tool that enables technicians to assist customers and resolve technical issues through secure remote access.
Zoho Lens offers AR-powered remote assistance, enabling real-time support with live streaming, annotations, and multi-participant collaboration for efficient service.

Increase Sales Across Multiple Channels with Zoho Services

Zoho Services help boost sales by seamlessly integrating multiple channels, allowing businesses to reach and
engage customers effectively across email, social media, and more.
Phone

Phone

Integrate your help desk with your phone system for seamless communication.

Self-Service

Self-Service

Provide customers with self-service support tools to enhance their experience.

Remote Assistance

Remote Assistance

Gain remote access to your client's desktop to troubleshoot and resolve issues.

Post-Implementation Support Post-Implementation Support Post-Implementation Support

We provide post-implementation support to resolve basic issues, make minor changes, and ensure smooth adoption of Zoho solutions. We provide post-implementation support to resolve basic issues, make minor changes, and ensure smooth adoption of Zoho solutions.

Establish and Enhance Your Support Process

Effective support teams are fast, helpful, friendly, and reliable. Zoho One provides the tools to establish efficient, repeatable support processes for your team.

Support Process Automation
Establish and automate your support process using Blueprint.
Business Intelligence
Monitor ticket resolution times, customer satisfaction, and other key performance indicators (KPIs).

Custom Service Solutions Powered by Zoho Service Apps

Create personalized service solutions with Zoho’s powerful service applications and tools.

Lead Management Apps

Sales Management Apps

Customer Support Apps

Marketing Automation Apps

Project Management Apps

Inventory Management Apps

Process Frameworks

Development Methodologies

agile
Agile Development

Agile enables modular development, CI/CD pipelines, client feedback, and automated testing to deliver high-quality, adaptable software that evolves with market demands.

Agile Development
Agile enables modular development, CI/CD pipelines, client feedback, and automated testing to deliver high-quality, adaptable software that evolves with market demands.
scrum
Scrum Framework

Scrum uses sprints, daily scrums, backlog prioritization, and sprint reviews to manage complex projects, enabling continuous feedback, transparency, and quick adaptation to changes.

Scrum Framework
Scrum uses sprints, daily scrums, backlog prioritization, and sprint reviews to manage complex projects, enabling continuous feedback, transparency, and quick adaptation to changes.
waterfall-chart
Waterfall Model
Waterfall follows a linear, sequential approach with distinct phases, ideal for projects needing clear requirements, comprehensive documentation, and a predictable development process.
Waterfall Model
Waterfall follows a linear, sequential approach with distinct phases, ideal for projects needing clear requirements, comprehensive documentation, and a predictable development process.
lean-manufacturing
Lean Software Development
Lean streamlines development by eliminating waste, integrating QA throughout the SDLC, and focusing on delivering maximum value efficiently with minimal resource use.
Lean Software Development
Lean streamlines development by eliminating waste, integrating QA throughout the SDLC, and focusing on delivering maximum value efficiently with minimal resource use.
agile
Agile Development

Agile enables modular development, CI/CD pipelines, client feedback, and automated testing to deliver high-quality, adaptable software that evolves with market demands.

Agile Development
Agile enables modular development, CI/CD pipelines, client feedback, and automated testing to deliver high-quality, adaptable software that evolves with market demands.
scrum
Scrum Framework

Scrum uses sprints, daily scrums, backlog prioritization, and sprint reviews to manage complex projects, enabling continuous feedback, transparency, and quick adaptation to changes.

Scrum Framework
Scrum uses sprints, daily scrums, backlog prioritization, and sprint reviews to manage complex projects, enabling continuous feedback, transparency, and quick adaptation to changes.
waterfall-chart
Waterfall Model

Waterfall follows a linear, sequential approach with distinct phases, ideal for projects needing clear requirements, comprehensive documentation, and a predictable development process.

Waterfall Model
Waterfall follows a linear, sequential approach with distinct phases, ideal for projects needing clear requirements, comprehensive documentation, and a predictable development process.
lean-manufacturing
Lean Software Development
Lean streamlines development by eliminating waste, integrating QA throughout the SDLC, and focusing on delivering maximum value efficiently with minimal resource use.
Lean Software Development
Lean streamlines development by eliminating waste, integrating QA throughout the SDLC, and focusing on delivering maximum value efficiently with minimal resource use.

Your Choice

Operating Model

Dedicated Team

Team Augmentation

Time & Material Model

Additional ZOHO Products

FAQ's

Frequently asked question

Zoho Desk enhances customer support by offering multichannel ticket management, automation tools, AI-powered suggestions, and real-time analytics. It helps support teams resolve tickets faster and track customer satisfaction.

Yes, Zoho Desk integrates natively with Zoho CRM, enabling sales and support teams to share customer insights. It also supports third-party integrations like Salesforce, Slack, G Suite, and more.

Zoho Assist is a remote support software that allows IT professionals to troubleshoot and resolve technical issues from anywhere. It supports both attended and unattended access, making it ideal for managing devices remotely, reducing the need for on-site visits.

Yes, Zoho Assist uses AES-256 encryption for secure remote sessions, along with two-factor authentication (2FA) and session-based access controls to ensure that all remote connections are safe and secure.

Zoho Desk is beneficial for a wide range of industries, including IT, retail, education, healthcare, and manufacturing. It helps businesses of all sizes manage customer inquiries, provide timely support, and enhance overall customer satisfaction.

Zoho Creator is a cloud platform for building custom business applications without extensive coding skills.

Yes, Zoho Creator integrates seamlessly with Zoho apps and third-party tools for smooth data exchange.

No, Zoho Creator’s drag-and-drop interface allows easy app development without requiring advanced coding expertise.

Yes, Zoho Creator scales with your business, allowing feature additions and adaptations as needs evolve.

Yes, Zoho Creator applications are accessible anytime, anywhere, on all mobile devices for seamless operations.

Zoho Creator provides implementation support, training, and ongoing assistance to ensure smooth usage and problem resolution.

Zoho Creator serves retail, healthcare, manufacturing, and more, handling CRM, inventory, and project management needs effectively.

You still have a questions

Need more details about our software development services? Contact us!

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