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Digital Foundation

Empowering Businesses with Smart Visibility and Customer Engagement Solutions

Enhancing business growth through innovative visibility tools and smart customer engagement solutions that drive connection, boost brand presence, and deliver measurable results across channels.

5 Min read

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Digital Foundation

Empowering Businesses with Smart Visibility and Customer Engagement Solutions

Enhancing business growth through innovative visibility tools and smart customer engagement solutions that drive connection, boost brand presence, and deliver measurable results across channels.

5 Min read

Share

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Solving Visibility and Engagement Challenges in a Competitive Market

Businesses struggle to stand out and attract customers due to high competition and ineffective tools. Managing operations and customer interactions becomes challenging. Customers face difficulties finding the right stores or products. This leads to missed sales opportunities and frustration.

Year

10 APRIL 2024

Country

10 APRIL 2024

Industry

10 APRIL 2024

Year

10 APRIL 2024

Country

10 APRIL 2024

Industry

10 APRIL 2024

The Architecture

The platform follows a scalable and modular architecture, ensuring flexibility and performance

Key architectural components:

  • Frontend: Built using React.js to deliver a fast, responsive, and user-friendly experience for both web and mobile users.
  • Backend: Node.js with Express.js enables efficient, real-time operations with a lightweight, event-driven framework.
  • Database: MYSQL Server: Ensures structured data management, fast retrieval, and reliable storage for user data, store listings, and analytics.
  • API Layer: Uses RESTful APIs to enable secure and fast communication between frontend and backend.

The system provides centralized management with role-based access controls, ensuring data security and optimized usability.

The Architecture

The platform follows a scalable and modular architecture, ensuring flexibility and performance

Key architectural components:

  • Frontend: Built using React.js to deliver a fast, responsive, and user-friendly experience for both web and mobile users.
  • Backend: Node.js with Express.js enables efficient, real-time operations with a lightweight, event-driven framework.
  • Database: MYSQL Server: Ensures structured data management, fast retrieval, and reliable storage for user data, store listings, and analytics.
  • API Layer: Uses RESTful APIs to enable secure and fast communication between frontend and backend.

The system provides centralized management with role-based access controls, ensuring data security and optimized usability.

Our Solution

Our platform offers a streamlined solution for businesses and customers, focusing on store management, customer engagement, and monetisation. Here’s a concise overview:

Store Management & Discovery

  • Enables easy store creation, updates, and management.
  • Advanced search helps customers find businesses and products quickly.
 Customer Engagement
  • Integrated chat allows real-time communication between businesses and customers.
  • Enhances customer satisfaction and boosts sales opportunities.
Monetisation and insights
  • Subscription plans offer premium listings and better visibility.
  • Data-driven insights help businesses optimise performance and growth.
Monetisation and insights
  • Subscription plans offer premium listings and better visibility.
  • Data-driven insights help businesses optimise performance and growth.
  All Technologies Applied
React.js Node.js MYSQL Server⁣ ⁣ OAuth 2.0, JWT Authentication. AWS cloud platforms
 
about-us-img
The Outcome
  • Enhanced Business Visibility:  Improved discoverability through a categorized and searchable platform.
  • Streamlined Store Management:  Centralized system for managing store listings and customer interactions.
  • Higher Customer Engagement:  Real-time chat and inquiry handling boost customer satisfaction and conversion rates.
  • Scalable Revenue Model:  Subscription-based model creates a sustainable source of income for the platform.
  • Data-Driven Decisions:  Actionable insights help businesses adapt to market demands and improve performance

What Our Client Says

By using this platform, business owners get a powerful tool to stand out, manage their work smoothly, and keep customers coming back, all while thriving in today’s tough digital world.

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Do you have a specific IT challenge, interest in a career at Ceiyone, or just want to get in touch?

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    We, at Ceiyone, are driven by a simple yet powerful belief: technology has the power to transform lives, businesses, and society as a whole.

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    Ceiyone Tech Works Private Limited,
    25/2, Peelamedu, Ram Lakshman Nagar,
    Sowri Palayam, Coimbatore,
    Tamil Nadu 641004.

    Email

    info@ceiyone.com

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