Technical Writer

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Technical Writer

Experience: 5 – 7 Years
 
Location: Chennai
 
Job Description:
  • Content Creation: Develop, write, and maintain high-quality documentation, including user guides, API documentation, FAQs, and knowledge base articles for SaaS, Cloud, and AI/ML platforms.
  • Technical Understanding: Demonstrate strong knowledge of SaaS architecture, cloud technologies (AWS, Azure, GCP), and AI/ML concepts, including model training, deployment, and integration.
  • Collaboration: Work closely with cross-functional teams, including developers, product managers, and data scientists, to gather technical information and transform it into user-friendly content.
  • API Documentation: Write and edit API documentation with a focus on RESTful APIs, SDKs, and integration workflows to guide developers effectively.
  • Version Control and Tools: Utilize tools like Git, Markdown, and documentation platforms like Confluence, ReadTheDocs, or similar to maintain version-controlled and up-to-date content.
  • Editing and Review: Proofread and edit technical content to ensure clarity, consistency, and adherence to style guides, including those for international audiences.
  • User-Centric Writing: Develop content tailored to various user personas, including technical developers, business users, and system administrators.
  • Learning and Development: Stay updated on the latest SaaS, Cloud, and AI/ML trends to incorporate relevant, cutting-edge insights into documentation.
  • Graphic Representation: Create visual aids, such as diagrams, flowcharts, and illustrations, to simplify complex concepts and enhance user comprehension.
  • SEO and Accessibility: Optimize content for search engines and ensure compliance with accessibility standards like WCAG to enhance usability and reach.
 
Send your resumes to: career@ceiyone.com; saranya.ravikumar@ceiyone.com
 
Note: Please include the role in the subject line of the email.
 
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Frequently asked question

Ceiyone offers a variety of roles in software development, project management, IT consulting, and emerging technology positions across departments.

We seek candidates with strong technical skills, problem-solving abilities, and passion for innovation in software and technology development.

Ceiyone values candidates with relevant technical qualifications, experience in software development, and expertise in emerging technologies or business processes.

We provide continuous learning opportunities, mentorship programs, and certifications to support your professional growth within software development and technology roles.

Yes, Ceiyone fosters internal promotions and career growth through training, mentorship, and access to new, challenging projects.

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